1. Introduction
Luv Is War Shop is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website and use our services.
2. Information We Collect
We may collect the following types of personal information:
- Personal Identifiable Information (PII): Name, email address, phone number, billing and shipping address.
- Payment Information: When making a purchase, payment details are processed securely through third-party payment providers.
- Account Information: Username, password, and order history if you create an account.
- Browsing Data: IP address, browser type, pages visited, and cookies for site functionality and analytics.
- Communication Data: Messages sent through customer support or email.
3. How We Use Your Information
We use the collected information for the following purposes:
- Processing Orders: Managing transactions, shipping, and providing order confirmations.
- Customer Support: Responding to inquiries, complaints, and refund requests.
- Marketing & Promotions: Sending newsletters, special offers, and promotional content (you can opt out at any time).
- Website Improvements: Analyzing browsing behavior to enhance user experience.
- Security & Fraud Prevention: Detecting and preventing fraudulent activities or security breaches.
4. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with:
- Service Providers: Third-party payment processors, delivery companies, and IT service providers.
- Legal Authorities: If required by law or to protect our rights and security.
- Marketing Partners: If you have consented to receive third-party promotions.
5. Cookies & Tracking Technologies
Our website uses cookies to:
- Improve functionality and personalize user experience.
- Analyze website traffic and trends.
- Remember login details and shopping preferences. You can manage your cookie preferences through your browser settings.
6. Data Security
We implement security measures to protect your personal data from unauthorized access, loss, or misuse. However, no online system is 100% secure, and we encourage you to use strong passwords and protect your account credentials.
7. Your Rights & Choices
Depending on your location, you may have the following rights:
- Access & Correction: Request access to or correction of your personal data.
- Data Deletion: Request deletion of your personal data under certain conditions.
- Opt-Out: Unsubscribe from marketing emails.
- Cookies Control: Manage cookie settings in your browser. To exercise any of these rights, contact us at info@luviswarstore.com.
8. Retention Period
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.
10. Contact Us
For any privacy-related questions, please contact us:
- Email: info@luviswarstore.com
- Phone: +41 79 266 84 45
